What happens if I miss a payment? 18 February 2022 01:57 Updated If you missed a scheduled payment, we will charge you an HK$100 administration fee and freeze your account until the outstanding amounts are paid. To reactivate your account, please pay all the outstanding amounts and the HK$100 administration fee. Related articles Can repayment date be pushed back? What kind of payment methods are accepted? Can I make an early repayment? Can I make a refund? What does this message ‘Sorry, we are unable to process with the card provided’ mean?