After the merhant processes the refund, it will be transferred to your Atome account.
Please confirm whether you have a designated online banking account.
- If you have an online banking designated by Atome,「Bills」＞「Refund balance withdrawal」>「Confirm」，the amount should be credited to your account within 7 working days.
- If you do not have designated online banking, please contact us to handle it for you, it will take about 7 to 14 working days.
If you have any questions, please ask Atome via the link below.